When a car crash happens, it’s essential to report it to ICBC as soon as possible. You can call 604-520-8222 for English service or 855-813-2121 for other languages. Alternatively, you can report the claim online through the ICBC website.
After reporting the accident, you will be given a vehicle repair claim number and injury claim number. Injury Claim Number can be used for injury and recovery treatments.
ICBC motor vehicle injury Treatments After Car Crash:
ICBC pre-approved treatments within 12 weeks following accident:
Physiotherapy (25 sessions)
Acupuncture (12 sessions)
Registered Massage Therapy (RMT) (12 sessions)
(User fee of $15+GST for subsequent treatments)
Kinesiology (12 sessions)
Counselling (12 sessions)
Information to Provide to Our Clinic:
Your Injury claim number
Your full name
Your Date of Accident
Once you provide this information, our clinic will follow up with your ICBC case directly. You can begin treatments immediately after the accident.
ICBC treatment programs ensures that injured individuals can access treatments without lengthy approval processes. This coverage applies regardless of who is at fault and covers drivers, passengers, cyclists, and pedestrians involved in the accident.
Key Points About ICBC Claims:
ICBC’s coverage must be finished within 12 weeks of the accident.
Clinics like ProCare offer Direct Billing, meaning you won’t need to pay upfront for your treatments. After each session, you can leave without worrying about costs, as we handle the billing process directly with ICBC.
Rehabilitation expenses may also include mental health treatments for emotional or psychological trauma caused by the crash.
Understanding Vehicle Claims vs. Injury Claims:
Injury Claims: ProCare will need this number when you call us ! Cover treatments for physical and psychological injuries sustained in the accident. This includes physiotherapy, acupuncture, and counseling, among other services.
Vehicle Claims: Focus on repairing or compensating for damages to your car.
By addressing both types of claims, ICBC aims to provide comprehensive support to accident victims. However, ensuring that physiotherapy is included in your injury claim is crucial for a full recovery.
How Physiotherapy Helps in your recovery:
If you experience acute injuries following the accident, starting with physiotherapy or acupuncture is recommended. Once the acute phase subsides, registered massage therapy and kinesiology can help with further recovery. Physiotherapy is particularly effective because it targets the root cause of the injury, providing long-term solutions rather than temporary relief.
